When a reservation is cancelled the same day it was booked, funds for the Airline portion are not collected. Any pending charges you may have seen would have been a "pending hold" for verification. These funds will return to your available credit and will not reflect as a refund. This process normally takes from 3 - 7 business days, depending on your banking institutions procedures.

Please note: Some Prepaid credit card companies will hold pending authorizations for up to 30 days.

If the airline rules allow for cancellation the day after booking, funds for the Airline portion will be refunded within 7 - 14 business days. It will depend upon the Airline(s) and your banking institutions policies. At times the refund will post before the charge is processed or may not appear on your current statement. Please contact your bank to verify the refund was received.

Any refunds requested after 48-hours of purchase are based solely upon the Airline(s) rules. If approved, the refund will generally take 1-2 billing statement cycles. In some exceptional cases refunds may take longer than originally anticipated. An email update will be sent to you advising of any delay.

These refunds are typically for seat assignment requests that could not be fulfilled by the Airline or during a quality check if we detected an overcharge. This refund does not affect your airline ticket purchase.

This occurs when multiple Airlines or passengers are booked in a reservation. You will see a charge for each ticket processed separately. Any service fees, taxes or additional services may also show as separate charges with the description of Airline/Taxes and Fees. When added together these amounts should total the amount you were quoted.

Verify with your bank what company the charges are coming from that have posted. Most tickets issued through askmyfare will have the description of NV or Las Vegas on your statement. If you are certain there are posted duplicate charges from askmyfare, please contact the Billing Department for Assistance at (646) 738-4943.

Confirm with your bank whether the charges in question have posted or are pending to your account. At the time of reservation a "pending charge" is placed on your account for the full amount. The bank/credit card company then puts a "hold" on that dollar amount, until the transaction either posts or is cleared. With a successful transaction, the charge will typically post to the account within 2 - 3 business days, at that time the money will be deducted from your account, and the "hold" will be released. At times the "pending hold" can show on your account after the charge has posted. Please allow time for the "pending hold" to return to your available credit. This is dependent on your banking institutions policies.

Please note: Your initial quote may not include seat charges, insurance or any additional services requested. These services are charged at the time they are selected and will increase the total cost of your trip. Posted charges may appear in multiple transactions which should total to the amount you were quoted.

Charge descriptions can vary depending on the type of reservation you have booked

Hotel
• For pre-paid hotels, the description can appear as:
• TSP
• OT Hotel/Taxes and fees
• askmyfare or Agent fee
• For non-prepaid hotels, charges will appear from the Hotel directly

Please note: Non-prepaid hotels may obtain an authorization on your account prior to arrival.

Flights
• Most tickets issued through askmyfare will have the description of NV or Las Vegas
• Any service fees/taxes or additional services may also show as separate charges with the description of:
• OT Airline/Taxes and Fees
• Agent Fee
• askmyfare

Car Rentals
• Car rentals are paid to the Car Rental Company directly at the time of pick up or drop off
• Any optional insurance purchased and or Service fees will be charged at the time of booking. These charges will hold the description of:
• OT Car/Taxes and fees
• askmyfare
• Agent fee

The insured party should contact Seven Corners toll free number 1-877-444-4697. Be prepared with dates of travel, ticket numbers, passenger’s names and details of the reason for the claim including medical documentation if applicable.

The insurance covers the following types of emergencies.
Reimburses up to $100 USD a day for reasonable additional expenses if
Delayed for 12 hours or more due to:
• Carrier delay such as mechanical difficulties or weather.
• Lost passport, money, or travel documents.
• Natural disaster.
• Injury or sickness of the Insured or Traveling Companion.

All on-line bookings of car rental services will generate a confirmation number assigned by the car rental firm. Please take a copy of your booking confirmation email with you for check in. askmyfare.com does not issue any vouchers to confirm car rental reservations.

In the United States, most car rental companies have a minimum age of 25 or above. There are exceptions, but the renter must pay a surcharge. In Europe, foreign driver restrictions vary from country to country. Drivers need to be a minimum of 18 in most countries and have a valid US drivers license. Please check the official website of the rental company. These sites generally have age restrictions posted there, as well as information regarding seat belt laws, child seat requirements, and speed limits.

Generally a credit card is required to secure a car. Many car rental companies will not accept a Debit card, cash for payment or 3rd party credit cards as payment. Check with the individual car company for their policies. All rates are quoted and guaranteed in US Dollars.

Print or email the online confirmation from askmyfare.com. This confirmation number from the car rental company is all that is needed, other than a valid driver's license and a major credit card. We do not recommend using debit-cards to pay for car rentals. Some car rental companies may also require a good driving record as a pre-requisite to rent a car and proof of insurance. They may check this at the time of rental, when the actual rental agreement is completed.

It isn't required, but it can't hurt. It costs approximately $20 USD to purchase an International Driver's Permit (IDP), which is simply a translation of a valid U.S. driver's license. This document can prevent a lot of problems for clients driving abroad, especially if they are driving in a country where they don't speak the language, or in a non-tourist area. Per the U.S. State Department only two companies are allowed to issue IDPs.
For details,

If You rent a car while on the Covered Trip, and the car is damaged due to collision, theft, vandalism, windstorm, fire, hail, flood or any cause not within Your control while in Your possession, the Company will pay the lesser of:
• the cost of repairs and rental charges imposed by the rental company while the car is being repaired; or
• the Actual Cash Value of the car, meaning purchase price less depreciation; or
• the amount shown on the Confirmation of Coverage. Other restrictions may apply.

Coverage is provided to You, provided You and Your Traveling Companions are licensed drivers, and are listed on the rental agreement. Coverage is not available to residents of Texas and Oregon. This benefit does not apply to cars rented in Jamaica, Republic of Ireland, Northern Ireland and Israel. askmyfare recommends taking a copy of the policy coverage along with you to the rental car company.

Passport and Visa requirements can be determined any time of the day by clicking here. If the web resources do not answer your questions, please call us at 1-866-592-9685 to speak to a live customer service specialist.

Validity refers to the amount of time before a travel document expires. Duration refers to the maximum stay in a country that is permitted on a visa. A Brazilian multiple entry visa may have a validity of five years, however, the maximum duration of stay at any one time is 90 days.

An Australian ETA is equivalent to a visa, but there is no stamp or label in your passport, and there is no need for you to visit an Australian diplomatic office to submit an application. U.S. and Canadian citizens and about 25 other nationalities can take advantage of Australia's new use of technology for immigration clearances. Click here to start processing an Australian ETA.

Passport processing can be expedited based on the requirements. Once all documents are received, “Rush” services apply when 3 - 10 business days are available for the processing, whereas “Emergency” services apply when 1-2 business days, or less, are available. Click here to start processing your passport.

The cost of services usually comprises of government/document issuing fees, delivery charges, rush surcharges (if any), our service fees and foreign national surcharges.
- Government/document issuing fees refer to foreign consular fees or U.S. Passport Agency fees
- Foreign national surcharges are added for all travelers who are non-U.S. citizens. A research fee for providing forms and requirements will be charged for all travelers residing outside the U.S.

Yes. For most countries, a passport needs to be submitted so the visa may be stamped on one of the blank visa pages.

Secure Flight is a program of the United States Department of Homeland Security (DHS) that streamlines the security watch list matching process. By collecting passenger data, it will improve the travel experience for all airline passengers.

When passengers travel, they will be required to provide the following Secure Flight Passenger Data (SFPD) when making a reservation:
Full Name as it appears on government-issued I.D that you will be traveling with.
• Date of Birth
• Gender
• Redress Number (if available)

A-The goals of the program are to:
• Identify known and suspected terrorists
• Prevent individuals on the No Fly List from boarding an aircraft
• Subject individuals on the Selectee List to enhanced screening to determine if they are permitted to board an aircraft
• Facilitate passenger air travel
• Protect individuals' privacy

It is to the passenger's advantage to provide the required data elements as doing so may prevent delays or inconveniences at the airport which may differentiate you from individuals on the government watch list.

This is a unique number the Department of Homeland Security (DHS) assigns to a passenger who have been previously identified for screening at the airports. For more information on the redress process, visit www.dhs.gov/trip.

The name you provide when booking your travel is used to perform the watch list matching before a boarding pass is ever issued. You should ensure that the name provided when booking your travel matches the government ID that you will use when traveling.

Due to difference in boarding pass systems, boarding passes may not always display the exact name you provided when booking your travel. Differences such as the use of a middle initial instead of a full middle name or no middle name/initial at all, hyphens or apostrophes) should not cause a problem for the passenger.

Yes. You can add a guest to the same hotel room by calling our customer service desk at +1 (833) 611-9611. Please note there may be a charge for additional guests.

If you need to book an additional room for the guest you may do so online as a new reservation.

Currency Conversions are based on approximate exchange rates at the time of booking and should be used for an approximate guide only.

We accept Discover, American Express, Visa, MasterCard and Diners Club.

Your current billing address and phone information must be included with every order.

Sales Tax will be charged on certain products depending on the shipping address required by law.

If your hotel was an Exclusive (pre-paid) reservation a voucher will be generated upon payment with your credit card. This voucher will be e-mailed to you and is part of your confirmation page.

All non pre-paid bookings, you will receive a confirmation e-mail with the details of your reservation.

Many pre-paid hotels are non refundable and cannot be cancelled or changed. There is a cancellation fee of $35 USD charged by askmyfare com. You may also be subject to penalties and fees from the hotel. askmyfare.com advises you to verify all hotel rules on your pre-paid reservation.

If you have reserved an Exclusive (pre-paid) hotel reservation, your credit card will be charged at the time of booking and includes most taxes and fees. Any additional costs such as meals, laundry, telephone and parking and resort fee’s are not included in your reservation rate.

For non Exclusive rates payment is made at the time of check-out. Some hotels require a one night deposit charged at the time of booking. Local and state taxes, fees and any additional costs incurred by you are not included in the quoted rate unless stated.

Once your journey has commenced, it is advisable to get in touch with the Airline or service provider in the city/country where you are situated.

For your convenience we have provided a link for the toll-free number of all airlines, click here.

Consolidators are wholesalers of airline tickets to retail travel agencies. These tickets are generally available through retail travel agencies only.

We bring consolidator airfares directly to the consumer. Consolidators have an agreement with airlines to purchase certain seats in advance in big volumes, thereby bringing savings to the traveler.

Most Consolidator tickets offer frequent flyer miles. Restrictions are similar to an advance purchase ticket.

Consolidator Fares are generally 20-50% discounted than published fares, they may have similar or more restrictions. Cancellations and changes are usually more restrictive, so if you are set on your dates do not worry about the conditions. You may want to purchase Travel Insurance.

We are a member of IATAN and ASTA, both widely recognized and reputable travel organizations in the US and Internationally.