Emirates Airlines

The largest airline in the Middle East, Emirates Airlines is an international airline completely owned by the government of Dubai's Investment Corporation of Dubai. It was founded in 1985 and has grown into one of the most prominent airlines in the world. It is based in Dubai, the United Arab Emirates with its primary hub at Dubai International Airport operating around 3,600 flights every week. It embraces a fleet size of 258 aircraft and flies the world’s biggest fleets of Airbus A380s and Boeing 777s and other most efficient aircraft. It provides its services to more than 150 destinations in over 70 countries across six continents and has codeshare agreements with about 25 airlines.

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Cancellation Policy:

• If you do not cancel the flight before its departure it’ll be considered a no-show.

• For your refund to be processed, you must fill out and submit the ticket refund form.

• Once you submit the required documents, the airlines take 14 business days to process the refund.

• You must make a refund request within 2 years from the date of issue of the ticket.

• The best part, refunds will be credited in the same form you paid for the flight.

• If you do not reconfirm a flight requiring reconfirmation (some flights require reconfirmation), your ticket may be canceled and you may not be entitled to any refund.

• If you don’t qualify for a full refund, you will likely be eligible to extend the validity of your ticket for 24 months at no extra charge.

• The exact refund amount (if you don’t qualify for a full refund) will depend on the fare conditions of your ticket.

• For any Cancellation help/ query, you can always reach out to us by our live assistance 24X7 

In-flight services

Seating: Emirates provides three classes of services in its aircraft:

• Economy: With the great leather seats, the economy class has spacious legroom with comfortable seating. It features adjustable hand rests and in-seat laptop power-outlets with laptop recharging facilities.

• Business Class: The cabins features seats that recline to two meters long and are angled as lie-flat beds. There are amenities like an in-seat power supply, massage function, two individual reading lights and an overhead light per seat, a privacy partition, a winged headrest with six-way movement, and others.

• First Class: It consists of two types of seating, the fully enclosed suite with a ceiling to floor door and a private suite with doors that do not expand to the ceiling. The seats convert into fully flat beds, it ensures you full privacy and features many other facilities for your comfortable journey.

Food: As Emirates is very efficient and focused on its services, it also operates one of the largest airline catering facilities worldwide known as Emirates Flight Catering. It offers special meal options varying upon age, preferences, dietary constraints, and religious observance in all the classes of service. Special meals need to be instructed 24 hours after the scheduled departure.

Entertainment: There is a personal IFE (in-flight entertainment) system in all three classes which has a collection of 2,000 movie channels, TV shows, audio channels, and many video games.

Baggage Policy

Carry-on Baggage

Each passenger is allowed to carry hand baggage depending on your class of travel, route, and your Emirates Skywards membership tier.

Economy Class: One piece with a maximum size of 22 x 15 x 8 inches and weight up to 7 kg.

Business/First Class: One piece with a maximum size of 45.3 inches.

The passengers who are traveling with infants in any class of service are given the special privilege of carrying hand baggage with:

Maximum size: 22 x 15 x 8 inches

Maximum weight: 10 kg

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Checked-in Baggage

Emirates offers different baggage allowances depending on route, weight, piece, and class of travel. This is according to international guidelines.

Frequent Flyer Program

The frequent flyer program that Emirates offers to its customers is Emirates Skywards. It was launched in 2000 with tens of millions of members consuming its benefits. There are two different point systems that the program utilizes, Tier Miles which defines a member’s tier status, and Skywards Miles which can be redeemed for benefits. The program is categorized into four tiers: Blue, Silver, Gold and Platinum, you can upgrade to a higher tier by earning more Tier Miles. Emirates also has frequent-flyer partnerships with several airlines so you can redeem your benefits while flying with them as well.

Web check-in

The online check-in is accessible between 48 hours to 90 minutes before your scheduled departure time in order to provide you with hassle-free check-in. It allows you to easily view and manage your upcoming travel and choose your seat at no extra cost. Later, print your boarding pass or get a mobile boarding pass.

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